ERPlisity + Infor SyteLine / CloudSuite Industrial
SyteLine runs your plant. Now close the loop with suppliers.
SyteLine emails a purchase order and then goes quiet — supplier replies land in someone's inbox and get re-keyed by hand. ERPlisity adds the confirmation loop: zero-login supplier responses, written back into SyteLine through a read-only, outbound-only appliance, and verified.
What happens today when a SyteLine PO goes out
SyteLine — now sold as CloudSuite Industrial — is a serious manufacturing ERP, which is exactly why we built a connector for it. But its purchasing loop stops at "send." Per Infor's documentation and user community forums, the built-in PO email offers limited control over what goes out, and there's no path for the supplier's answer to come back in. Which means:
- •The supplier's reply — "we can do 200 units but not until the 14th" — lands in a regular inbox, not in SyteLine.
- •Someone on your team re-keys the new promise date into SyteLine by hand. Or forgets to.
- •Unacknowledged POs sit silent until a buyer notices and sends a chase email.
- •Your promise dates in SyteLine reflect what you asked for, not what the supplier actually committed to — and MRP plans against them anyway.
The problem isn't SyteLine. It's the gap between "PO sent" and "PO confirmed" — and that gap is exactly what ERPlisity closes. See the mechanics on our PO acknowledgment automation page.
Want to see the scoring gap first? Grab our free Excel supplier scorecard template — it computes honest OTIF (original promise) and standard OTIF (current promise) side by side.
From one-way email to a verified loop
1. Drop in the on-prem appliance
A small appliance sits next to your SyteLine server and connects with a read-only MSSQL database user over outbound-only TLS. No inbound firewall rules, no VPN, no write access to your database.
2. POs go out with magic links
Every SyteLine purchase order reaches your supplier as an email with a secure magic link — instead of a PDF that dead-ends in an inbox with no way back.
3. Suppliers respond with zero login
One click to confirm, propose a new date or price, split lines, or attach a ship notice. No account, no password, free forever for suppliers.
4. Responses written back to SyteLine — and verified
Confirmations and date changes are written back into SyteLine, then read back to verify they actually landed. Nobody re-keys a supplier email again.
What you get on top of SyteLine
Zero-login supplier responses
Confirm, change dates and prices, split lines, attach ship notices — all from an email magic link. Suppliers never create an account.
Verified write-back to SyteLine
Every supplier response is written to SyteLine, then read back to confirm it landed. Your promise dates in SyteLine stay true.
EDI included in the price
Inbound 855/856/865/810 and outbound 850/860 on the same rail as email. No per-document fees, no per-partner fees, no VAN fees.
Honest OTIF scorecards
Supplier performance measured against the original promise date as well as the renegotiated one — a slipped-then-reconfirmed PO doesn't score as on-time.
AI order agents
Agents chase unacknowledged POs, read supplier replies, and recommend actions — so buyers stop spending afternoons on follow-up emails.
IT-friendly by design
Read-only database user, outbound-only TLS, nothing exposed to the internet. Built specifically for on-prem MSSQL ERPs like SyteLine.
Mid-Market — built for SyteLine shops
$15kper year, from
- Unlimited buyer seats — never per seat, never per document
- Bands to ~$45–60k by active suppliers
- EDI included: 855/856/865/810 in, 850/860 out — no VAN fees
- Suppliers free forever, no accounts
Design partner program: 50% off year one for the first 5 customers.
SyteLine + ERPlisity, answered straight
Does Infor SyteLine have a supplier portal?
Not one most shops actually use. SyteLine can email a purchase order, but per Infor's documentation and user community forums, control over that email is limited and supplier replies land in a normal inbox — there's no confirmation loop back into SyteLine. ERPlisity adds that loop: suppliers respond from a magic link with zero login, and every response is written back into SyteLine and verified.
How does the on-prem appliance connect to SyteLine?
The appliance runs on your network next to your SyteLine MSSQL database. It uses a read-only database user and makes outbound-only TLS connections to the cloud — no inbound firewall rules, no VPN, no open ports. Supplier responses are written back through the same appliance and then read back to verify they landed.
Does ERPlisity work with CloudSuite Industrial?
CloudSuite Industrial is Infor's current name for SyteLine, so yes — for on-prem and single-tenant deployments where the MSSQL database is reachable, the appliance connects with a read-only user over outbound-only TLS. If you run a different deployment model, bring it to a demo and we'll tell you straight whether it fits.
What does ERPlisity for SyteLine cost?
Mid-Market pricing starts at $15k/yr, published on our pricing page, with bands up to roughly $45–60k by active suppliers. Unlimited buyer seats, EDI included, suppliers free forever. Priced by active suppliers — never per seat or per document. The first 5 design partners get 50% off year one.
Stop re-keying supplier emails into SyteLine.
A read-only, outbound-only appliance connects SyteLine to zero-login supplier responses — written back and verified, with EDI included. Published pricing from $15k/yr.