PO acknowledgment automation
An unacknowledged PO is unpriced risk.
Until a supplier confirms, your promise date is a guess and your buyers are chasing it by phone. ERPlisity gets the acknowledgment for you: suppliers confirm from an email magic link — no login, no account, free forever — and the answer is written back to your ERP and verified.
How it works
From open PO to verified acknowledgment in four steps
No portal rollout, no supplier training program. The full flow is an email and a click.
PO synced from your ERP
Open purchase orders flow out of your ERP automatically — Epicor Kinetic, Infor SyteLine, Infor VISUAL, NetSuite, Acumatica, Dynamics 365 Business Central, Katana, or Odoo. On-prem MSSQL ERPs connect through an appliance with a read-only database user and outbound-only TLS.
Supplier gets an email with a magic link
Each PO lands in the supplier's inbox with a secure link. No portal invitation, no account creation, no password. Suppliers are free forever — that's the whole point.
Supplier responds in one click
Confirm as-is, propose a new date or price, split lines across shipments, or attach a ship notice. Everything a real acknowledgment needs, from a page that opens instantly.
Written back to your ERP — then verified
Every response is written back to your ERP, then read back to verify it actually landed. Your buyers see the acknowledgment where they already work, not in another tab.
One rail, two on-ramps
Every supplier, their way
Your two-person machine shop and your EDI-mandated distributor confirm POs through the same pipeline — and both are included in the price.
Small suppliers: click the email
Confirm, propose date and price changes, split lines, attach ship notices — all from the magic link. Zero login, no account, free forever. Suppliers respond the way they already communicate.
EDI suppliers: send an 855
Inbound 855/856/865/810 and outbound 850/860 run on the same rail as email responses. No per-document fees, no per-partner fees, no VAN fees — EDI is part of the published price.
AI order agents
The chasing happens without your buyers
Automation only counts if the silent POs get handled too. ERPlisity's AI order agents chase unacknowledged POs automatically, read supplier replies, and recommend the next action — so your buyers work the exceptions, not the inbox.
See the full workflow- Follows up on every PO that hasn't been acknowledged
- Reads supplier replies instead of leaving them in a shared inbox
- Recommends the action — accept the new date, escalate, or resend
Acknowledgments feed honest OTIF scorecards
A supplier who pushes every promise date and then "hits" the new one isn't on time. Because every acknowledgment and date change is captured, ERPlisity measures OTIF against the original promise date as well as the renegotiated one — so your scorecards show what really happened, not what got quietly rescheduled. Portal-first tools can't do this if suppliers never log in; see how the approaches compare.
PO acknowledgment automation, answered straight
What is PO acknowledgment automation?
PO acknowledgment automation is software that gets suppliers to formally confirm — or propose changes to — your purchase orders without manual chasing, then records the response in your ERP. ERPlisity does it with an email magic link: the supplier confirms, proposes date or price changes, splits lines, or attaches a ship notice, and the result is written back to your ERP and read back to verify it landed.
Do my suppliers need an account or login?
No. Suppliers respond straight from the email link — no account, no password, no training. It's free forever for suppliers, which is why they actually respond.
What if my supplier uses EDI instead of email?
They send a standard 855 acknowledgment (plus 856, 865, and 810 inbound; 850 and 860 outbound) and it rides the same rail as email responses. EDI is included in the price — no per-document, per-partner, or VAN fees.
Which ERPs are supported?
Epicor Kinetic, Infor SyteLine, Infor VISUAL (via an on-prem appliance for MSSQL ERPs), NetSuite, Acumatica, Dynamics 365 Business Central, Katana, and Odoo. The appliance uses a read-only database user and outbound-only TLS, so IT approves it.
Get every PO acknowledged — without the chasing.
Suppliers confirm from an email link, EDI partners send an 855, and every response lands verified in your ERP. Priced by active suppliers, never per seat or per document.